Contact Point Verification (CPV)

Contact Point Verification is a physical or telephonic verification process conducted to confirm the accuracy of key details such as residential address, workplace location, business premises, or reference contacts. CPV is widely used by financial institutions, NBFCs, insurance companies, and corporate organizations to assess credibility and reduce risk exposure.

Our CPV services may cover:

  • Residential Address Verification

  • Office / Employment Location Verification

  • Business Premises Verification

  • Reference Contact Validation

  • Customer Interaction Feedback (where applicable)

Why CPV Is Important

CPV helps organizations:

  • Confirm authenticity of provided contact details

  • Detect discrepancies or false information

  • Reduce fraud and identity risks

  • Strengthen KYC and compliance processes

  • Make informed lending or hiring decisions

Our trained field officers conduct structured visits or verification calls as per client requirements. Observations are carefully documented and reviewed before submitting a detailed, confidential report. All processes are carried out ethically, securely, and in compliance with applicable guidelines.